How to File a Cybercrime Victim Complaint?

For Pakistani TV host Yashfeen Jamal, the moment came when she made a purchase online from her bank account and found out that she had suffered financial losses.

The general impression is that elements involved in online financial fraud target naive people, but details shared on social media timelines make it clear that even well-informed and educated people are not immune to cybercrime.

“I have also been the victim of phone fraud,” said Yashfeen Jamal, a victim of personal information theft and financial loss on the internet. My account was hacked and paid. Mentioning the online shopping platform and his bank, he hoped that both the companies would be able to do something.

Yashfeen Jamal was one of the lucky victims of cyber fraud who lost but immediately hoped for redressal.

Talking to Urdu News, television host Yashfeen Jamal said that the concerned FIA officials gave a good and prompt response to the identification of the problem and also provided necessary technical assistance to prevent any damage. The online shopping platform also immediately cancelled the fraudulent order.

Mentioning their way of keeping personal information and passwords safe on the internet, he said that they do not store account login details (usernames, passwords) etc. in the phone or application so that this information is misused. Could not be

In Pakistan, as in other parts of the world, where cybercriminals try new tactics to achieve their goals, the digital world seeks to prevent the misuse of personal information or to avoid financial fraud, as well as its victims. Relevant institutions also take various steps for education.

The Federal Investigation Agency’s (FIA) NR3C or Cyber ​​Crime Cell is responsible for preventing cybercrime in Pakistan and taking action against those involved.

The last few years have seen a significant reduction in the number of cybercrimes in Pakistan. At the end of April stated that cybercrime had dropped by almost 50% despite increased use of the Internet in lockdown.

According to FIA data available with Urdu News, 923 incidents of cybercrime were reported in the three weeks before the lockdown, while 488 such incidents were reported in the first three weeks of the lockdown.

The director of FIA’s cybercrime wing had told Urdu News that in the last two months, his agency has exposed six notorious gangs involved in cybercrime and arrested 45 accused in connection with the cybercrime I have seen a pleasant reduction.

Despite the functionality of the Cyber ​​Crime Cell, some users complain that they have reported the problem but it is not being resolved. Liaqat Banuri, who is associated with the law department, pointed out a similar situation and wrote that “a complaint was lodged last week but even after eight or nine days there has been no response”.

The FIA ​​Cyber ​​Crime Cell has provided various facilities to consumers to lodge cybercrime complaints.

Victims of Internet fraud, personal information theft, harassment and other issues can report the problem by calling the Cyber ​​Crime Cell’s helpline 9911.

Helpdesk: can also be emailed. Complaints can also be lodged on the website, while crime can also be reported by visiting various zonal offices in person.